Order processing time is 24 to 72 hours during business days depending on the time of year. All packages are shipped from our headquarters in Shawinigan and orders are prepared Monday to Friday during regular business hours, excluding holidays. As we are committed to ensuring that your shopping experience with us is as pleasant as possible, we do everything we can to ensure that you receive your package as quickly as possible.

• Expedited Parcel: You will automatically receive an email with the Canada Post tracking number. You will then be able to follow the progress of the delivery based on updates made by the carrier.
• Envelope: you will automatically receive an email from Canada Post, however there is no tracking number available with this delivery method.

Yes! Order processing time is 24 to 72 hours on business days depending on the time of year. You will receive an email from us ( info@ecogriffe.com ) when your package is ready for pickup during our business hours. * check your junk mail.

Address: 1652 avenue St-Marc, Shawinigan, Quebec
Hours: Open Monday to Friday from 9 a.m. to 4 p.m.

Yes! However, we are not responsible if customs and duty fees apply to your package upon arrival at its destination. Import duties and taxes vary depending on the destination country. We encourage you to inform yourself of the potential costs before placing your order to avoid unpleasant surprises. In the event that you refuse to pay the amount charged and the package is returned to us, the cost of the initial shipping will not be refunded and will be deducted from your refund.

Enjoy free shipping on all orders over $99 (before taxes).

ZERO POLLUTION

Recycled fur is the reuse of old fur coats that are still in good condition to create new products. We therefore work from an existing material, no need to create new materials whose production is polluting.

BIODEGRADABLE

Unlike fake fur or all those synthetic materials that will end up in the trash waiting for a long decomposition, fur is a natural material that will simply degrade at the end of its life, without leaving any traces.

FOR THE LOVE OF ANIMALS

Even though fur trapping and farming methods are governed by very strict standards preventing animal cruelty, using recycled fur still distances us from these practices. We are simply using the coats that kept our ancestors warm, these wonders that would otherwise sleep in a closet and be lost!

We take great care to select only furs that are still of good quality and have been stored and cleaned over the years. They will therefore last for a long time to come.

A fur that is in poor condition could not be worked anyway, since over time the skin dries out and tears.

Yes!!! This is the very first step in fur recycling. Since we have specialized fur cleaning machines at our Shawinigan workshop, we are able to clean all the furs we buy on site.

The furs are then stored in our vaults (at controlled temperature and humidity) until they are assigned the pattern for their new life.

Fur requires specialized cleaning which is NOT DRY CLEANING.

To have a fur cleaned, it is essential to go to a professional, either a fur dealer or a cleaner who offers this service (we offer this service in Shawinigan).

COAT
If you own a fur coat, it is recommended to have it cleaned once a year, at the end of the winter season.

SMALL ACCESSORY
However, for small accessories, there is no need for specialist cleaning.

You can simply use a pet brush to gently brush your pompom (or other) to restore its volume and remove any dust that has accumulated between the hairs.

If your pompom (or other) is dirty, you can use a damp cloth to try to remove the stain. Then let it air dry (never leave the fur near a heat source such as a hair dryer, radiator or fireplace).

• Online store ecogriffe.com

• Ecogriffe Shop
1652 avenue st-Marc in Shawinigan
Open Monday to Friday 9am to 4pm {closed all of July}

• Consult our list of POINTS OF SALE to see where to find our products.

We are always looking for new stores. Please contact us at info@ecogriffe.com

Looking forward to collaborating! :)

We are open Monday to Friday from 9am to 4pm.

We are closed every weekend and on public holidays.

SUMMER HOLIDAYS 2023:
July 1st to August 6th

Our address:
1652 St-Marc Avenue, Shawinigan

For additional information:
819-537-6645
1-866-536-4380 (toll free)
info@ecogriffe.com